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Service Rates & Policies

Transparent pricing. Prepaid bookings. Customized options for out‑of‑area and special events. All fares are based on pickup and destination address, time of day, and distance.

🟢 Standard Area Rates Within 25 Miles

  • 💵 $10.00 for the first 4 miles

  • ➕ $2.20 per additional mile

  • 📏 Minimum charge: $10.00 for trips under 4 miles

🔴 Out‑of‑Area Rates

⏱ Stops & Wait Time

  • 🚗 Each stop ends one trip and starts a new one

  • 🕐 Wait time at stops: $1.00 per minute (errands, appointments, etc.)

🎉 Special Event Services

Reserve a driver to remain onsite. Each reservation is quoted individually based on Distance - Duration - Event requirements. If you think you might become a "regular" of mine, have a look at my Rewards / Loyalty Program.

📬 Custom Quotes & Payment

  • All trips must be prepaid

  • A quote will be emailed

  • Unpaid quotes are automatically cancelled after 48 hours

🏞️ Remote Local Trips

(e.g., Paola → Paola or Paola → Spring Hill)

  • ⚠️ Not cost‑effective due to travel time

  • 💰 Minimum charge: $100–$150 or $3.30 per mile (whichever is greater)

💳 Refund Policy

❌ Standard Cancellations - Cancellations less than 24 hours before pickup → No refund → Travel credit will be issued

✅ Advance Cancellations - Cancel more than 24 hours in advance → 75% refund to original payment method (25% retained for blocked scheduling time) - Cancel within 24 hours of paying invoice (and more than 24 hours before trip) → Full refund

🎟️ Special Event Reservations - Governed by event‑specific cancellation rules — see Arrowhead/Chiefs policy below

✈️ Airport Transfers (KCI/MCI) - No refunds if driver is dispatched and passenger fails to notify about missed/delayed flight. If still needed, an additional trip fee applies — subject to availability. Airport trips require 30–45 minutes one‑way; missed notifications can impact other clients

🌧️ Inclement Weather - We make every effort to operate in bad weather. If alternate transport is chosen after prepayment, 24‑hour notice required → travel credit will be issued → no refunds. Weather delays may affect schedules — we’ll accommodate as best we can

🏟️ Special Event Policy — Arrowhead (Chiefs Games)

  • With RED/GOLD parking pass provided by passenger - If no pass is provided, driver will purchase one and it will be charged to the passenger

✅ Rate Includes - Pickup & drop‑off at stadium while waiting in the stadium lot (taxis cannot leave and return) - Wait time during the game

  • Return trip to original location - 

  • ➕ Additional stops: $25 each

No refunds for special event reservations under any circumstances. Request a quote / Book a trip or Call (833) 829-4770 (24/7).

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